Laurel Concord Coleridge Public School Logo

Mobile App Sync Issue

December 07, 2022

Launch the media gallery 1 player

LCC PowerSchool Mobile App - How to Fix App Error

Mobile App Sync Issue:

The update to PowerSchool Core version 22.11 caused a sync issue with the PowerSchool Mobile app.  This version of PowerSchool does not sync correctly with the app without each user doing the following steps to re-sync the app. 

If you are receiving an error when trying to access the Power School Mobile App, please follow these instruction:

1. Please try double-tapping the home button and closing the app on their phone. 

2. Then, please uninstall the app, turn off your phone for at least 30 seconds, and then reinstall the app.

3. Then try forcing the mobile app to re-pull the district information. After logging out of the mobile app, you should see four boxes on the login screen, this is for the district code. Tap on the link right below the District Code that says “Where is my district code?” on the login screen. On the page that comes up tap either “Enter Server Address” and then enter the URL in the box on the next page and hit submit.

Note: The URL is your parent portal link.  You could also select "Search by School or District" to search for your district by name and state.  

For additional support or to learn more about using the Power School Mobile App, please contact the school at (402) 256-3133.